Agreements for purchases by persons are concluded with Meet Harmony Ltd, 107 Cheapside, London EC2V 6DN, United Kingdom, Company registration number 10069842.

The following terms and conditions apply to all orders placed on the website https://b2beu.meetharmony.com/. By accepting your order a purchase agreement between you and Meet Harmony Ltd, 107 Cheapside, London EC2V 6DN, United Kingdom comes into being. Other contractual terms are not valid.

The contract language is English. All contracts are governed by the law of England, with the exclusion of the United Nations Convention on Contracts for the International Sale of Goods.
As an exclusive court of jurisdiction, the Court of England is agreed upon.
 

Payment Methods

After you place an order on our professional platform, a proforma invoice will be automatically generated and sent to the email you have accessed the platform with. You may choose to settle the payment through any of the payment methods listed below:

Bank transfer
  • • Bank: Fair Everywhere
    • Company name: Meet Harmony Limited
    • Company address: Cheapside 107, EC2V 6DN, London, United Kingdom
    • Reference: YOUR ORDER NUMBER
    • GBP Sort Code: 23-18-84 and Account number: 81280594
    • EUR IBAN: GB50BARC20000043464777 and BIC/SWIFT: BARCGB22

 

Please note that payment received after the invoice due date will be subject to a late payment fee, calculated at an annual interest rate of 8%.

Credit Card

  • For Transactions in Euros (EUR) Only
  • Available for a value up to €500.00
  • If your cart value is higher than €500.00 please proceed with a bank transfer

 

Ordering process

Your order by pressing the “order for payment” button constitutes an offer to us, Meet Harmony Ltd, to conclude a purchase agreement for all goods in your shopping cart. You have the possibility to review these details in full detail just before sending your order and, if necessary, to correct them. Upon receipt of your online order, you will receive an email from us which confirms that we have received your order. The automatic acknowledgment of receipt does not represent acceptance of your order!

The acceptance of your offer is made by the actual dispatch of the goods by us. After your goods have actually been sent to you, you will receive a shipping confirmation by e-mail.

If a product is not available or is no longer available, you will be informed by us.

 

Shipping

Shipping time is the sum of processing and delivery time.

Processing

After receiving payment it normally takes us 1-2 working days to process the order.

*In times of high demand the processing times may vary.

Delivery

As soon as your package is shipped you will automatically receive a tracking code over the email you have used to access the page. Delivery time varies depending on where you live

Find the usual delivery time per country in the table below.

Country Delivery time
Spain 2-3 days
France 2-4 days
Italy 2-4 days
Germany 2-4 days
The United Kingdom 2-4 days
Netherlands 2-4 days
Rest of EU 4-6 days
Rest of the world 7-10 days

Shipping method and pricing

Order Value Method Cost Tracking
Order under 200€ UPS Express 5€ Yes
Order over 200€ UPS Express FREE Yes

 

Discount Tiers

Retail

When you place your order, the discount will be applied according to your total and this will be calculated automatically.

Discount applies only to Harmony products (Harmony CBD Oils, CBD Vapes, CBD Isolates) only.

Order Value Discount
Above 200€ Free shipping
Above 1.000€ 5%
Above 5.000€ 10%
Above 10.000€ 15%

Store locator

We are offering Store Locator entry free of charge to all our partners. Store locator will grant you greater visibility to potential customers since our page is drawing a lot of traffic worldwide. We may include up-to 5 shops. Join the list of more than 600 shops.

You can enter the information in this form. (link to form)

Information that we include:

  • Name of the shop(s):
  • Phone
  • Address
  • City
  • Postcode
  • Short Description (up-to 250 characters)

Alternatively, you can send a document (PDF) or spreadsheet containing shop information.

As an exclusive court of jurisdiction, the Court of England is agreed upon.
 

Return Policy

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [email protected]. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us within 7 days after reception if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be granted a Credit Note to be used against your upcoming orders or you can also request a direct refund by wire transfer.

If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].

 

Warranty

The statutory provisions on the warranty apply.

If an item is defective or you do not receive the item you ordered, please inform us by email, so we can send you a replacement delivery as soon as possible. After you have received the replacement delivery, you are obliged to return the first delivered goods to us within 30 days. In any case, we assume the cost and the risk of your return.

Meet Harmony Ltd is not liable for any warranty claims of a third party, in particular a manufacturer.

 

Retention of title

Until full payment, the goods remain the property of Meet Harmony Ltd.

 

Liability

The website https://b2beu.meetharmony.com/ is operated by Meet Harmony Ltd, who assumes no liability of any kind whatsoever for the content on any linked pages.

The website https://b2beu.meetharmony.com/ is used exclusively for information on the products offered. However, it is not intended to replace recommendations or treatments of a physician, or to diagnose or treat a disease. All persons who wish to comply with a diet or want to treat a particular disease should therefore seek medical advice in any case.

Meet Harmony Ltd assumes no liability for improper use of the products. Meet Harmony Ltd is not responsible for statements, promises or recommendations made by different manufacturers of the products. Furthermore, Meet Harmony Ltd can not be held responsible for changes in the product composition.
 

Data protection

We store the information you provide when you place an order, namely name, email address, delivery address and invoice address, to process your order.

You also agree that Meet Harmony Ltd will process your name and e-mail address to provide you with information about products, in particular about special offers within the scope of special campaigns or by means of a newsletter.

This consent can be revoked at any time via a link on the page https://b2beu.meetharmony.com/ or directly from all e-mails sent by Meet Harmony Ltd. In addition, a written withdrawal to the address above is possible.

Meet Harmony Ltd does not make your personal data available to other third parties.
 

Force majeure

If, due to force majeure or other circumstances beyond our control, we are prevented from fulfilling the obligations arising from a purchase contract, we are exempted from our obligations to the extent of such hindrance.